At printable free calendar, we aim to provide high-quality, customised cases that meet your expectations. However, if you are not satisfied with your purchase, we offer a straightforward return policy to ensure your experience remains hassle-free.
Eligibility for Returns
- Defective or Damaged Items:
If the product is delivered damaged or has a manufacturing defect, you are eligible for a replacement or refund. Please provide photographic evidence of the defect within 7 days of receiving the item. - Customised Products:
Due to the nature of customisation, we cannot accept returns or issue refunds for errors in design submitted by the customer. However, if the issue is due to our manufacturing process, we will gladly resolve it. - Non-Customised Products:
Non-customised items can be returned within 14 days of receipt, provided they are unused, in their original condition, and packaging.
Return Process
- Contact our support team at support@printablefreecalendar.com with your order details, reason for return, and any supporting evidence (e.g., photos of the defect).
- Once your return is approved, you will receive instructions on how to ship the item back to us.
- Returns must be sent to the provided address within 14 days of approval.
Refunds and Replacements
- Approved returns will be processed within 5–7 business days after receiving the item.
- Refunds will be issued to the original payment method.
- For replacements, we will ship the new product once the returned item is received and inspected.
Shipping Costs
- Defective or Incorrect Items: Return shipping costs will be covered by us.
- Customer Change of Mind: Shipping costs for returns are the responsibility of the customer.
Non-Returnable Items
- Products damaged due to improper use or mishandling.
- Items returned without prior approval from our support team.
If you have any questions regarding our return policy, please don’t hesitate to contact us at support@printablefreecalendar.com.
For more details, visit our website at https://printablefreecalendar.com/.
Thank you for choosing printable free calendar Cases!